TERMS OF SERVICE

Effective Date: [03/01/2025]

Last Updated: [03/01/2025]

These Terms of Service ("Terms") govern your access to and use of Prezaid's services, including but not limited to automated webinar software, AI-driven marketing tools, customer engagement platforms, and any related software, applications, content, and features provided by Prezaid (collectively, the "Services"). By purchasing or using the Services, you agree to be bound by these Terms.  No agency, partnership, or joint venture has been created between you and the Company as a result of this Agreement. You do not have any authority of any kind to bind the Company in any respect whatsoever. 

1. ACCEPTANCE OF TERMS

By accessing, executing a payment, or using the Services, you represent and warrant that you agree to be bound by the terms and conditions of service on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services.  

To use any of our services you certify that:

- You are at least 18 years old;

- You have the legal capacity to enter into these Terms;

- A resident of the United States or a legal resident of another country;

- Are not a competitor of Prezaid using the Services for competitive purposes;

- Have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Services on behalf of yourself or an entity, you represent that you are authorized to bind that entity to these Terms.

You shall not assign or delegate any of your rights or obligations under this Agreement without the prior written consent of the Company, except in the case of a merger, acquisition, or sale of substantially all of your assets to a successor entity that agrees in writing to be bound by the terms of this Agreement.

2. SERVICE TERM & AUTO-RENEWAL

All subscriptions are for a 12-month minimum term and will automatically renew unless written notice of cancellation is provided at least 60 days prior to the renewal date. If you cancel early, you are responsible for payment of the remaining contract amount.

3. MODIFICATION OF TERMS & PRICING

We reserve the right to revise these Terms and adjust pricing with a minimum of 60 days’ notice. We may increase subscription pricing annually by up to 4%. Continued use of the Services after such notice constitutes your agreement to the updated terms.

Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you. 

The Services may change from time to time as the Company evolves, refines, or adds more features to the Services. The Company reserves the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice to you. You agree that the Company shall have no liability 

to you or any third party for any losses or damages caused by the Services not being available, in whole or in part, at any time or for any period. 

4. ACCOUNT CREATION AND RESPONSIBILITIES

You may need to create an account to access certain Services. If you connect to any Services with a third-party service, you grant us permission to access and use your information from such service as permitted by that service to store your login credentials for that service. All information that you provide will be governed by our Privacy Policy. 

You agree to:

- Provide accurate, current, and complete information;

- Maintain the confidentiality of your account credentials you agree not to provide any other person with access to the Services or any portions of it using your username, password, or other security information.;

- Notify us immediately of any unauthorized access;

- Accept responsibility for all activities that occur under your account.

- You may not transfer your account to anyone else without our prior written permission.

The Company will not be liable for any losses or damages arising from your failure to comply with the above requirements.

You will be held liable for losses or damages incurred by the Company or any third party due to someone else using your account or password. 

We may suspend or terminate your account at our discretion for violations of these Terms.

5. ACCEPTABLE USE POLICY

You agree not to:

- Use the Services for unlawful (including intellectual property laws and right to privacy laws), harmful, or fraudulent activities;

- Send any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of unsolicited communications, whether commercial or otherwise. (c) No Impersonation;

- Exploit or harm minors in any way, including exposing inappropriate content or obtaining personally identifiable information;

- Interfere with system integrity or security;

- Circumvent access restrictions;

- Upload malicious code;

- Impersonate others or misrepresent your affiliation;

- Reverse engineer or copy the Services.

- Copy, monitor, distribute, or disclose any part of the Services by automated or manual processes, devices, or means.

- Copy other user’s data.

- The Company is based in the United States. The Services are for use by persons located in the United States. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws.

Violation may result in immediate suspension or termination of your account.

6. SUBSCRIPTION & PAYMENT TERMS

A. Plans: Certain Services require a paid subscription. Plans are listed on our website or as otherwise communicated and pricing will be provided separately during the buying process.  

B. Billing: Subscriptions auto-renew. Charges will be made to your selected payment method. Failure to pay may result in account suspension.  All subscriptions begin on the day the payment was received by the Company.  Your form of payment will be automatically directly debited on a monthly basis.  You will remain liable for the remainder until payment is received in full. 

C. Non-Refundable: All payments are final and non-refundable unless otherwise stated by law.

D. Late Payments: Past due accounts may be subject to collection efforts. We reserve the right to collect up to 90% of the minimum due and pursue legal action.

E. Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees.

F. Payment Disputes: By subscribing to the Services, you agree to resolve any billing concerns directly with the Company before initiating a dispute or chargeback with your payment provider. If you believe a charge was made in error, you must notify the Company in writing within 14 days of the transaction, and the Company will make reasonable efforts to resolve the issue. Unauthorized chargebacks or disputes that violate this policy may result in the customer being responsible for all legal fees incurred by the Company, including, but not limited to, court fees and attorney fees. However, this provision does not waive any rights you may have under applicable consumer protection laws.

7. ADVERTISING SERVICES

Any advertisements, creative services, or paid media used alongside the Services are not included in the subscription and are billed separately. You are solely responsible for those costs.

8. INTELLECTUAL PROPERTY

All technology, patents, content, and trademarks provided by Prezaid remain the sole property of Prezaid. You are granted a limited, non-transferable, non-sublicensable,  and revocable license to use the Services for business purposes only. 

You may not:

- Modify, distribute, create derivative works, or reverse engineer any part of the Services;

- Use our content for competitive products, services, or content;

- You shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content in any form or by any means except as expressly permitted herein or as enabled by a feature, product, or the Services when provided to you.; 

- Remove copyright or proprietary notices.

- You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, collection or directory of the Content or other data from the Services.

9. USER CONTENT & FEEDBACK

You retain ownership of content submitted through the Services but grant Prezaid a non-exclusive license to use such content to operate, improve, or promote the Services. You waive any moral rights in submitted content and agree not to submit unlawful or infringing material.  You are solely responsible for your content and what you use our systems to distribute.

You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, collection or directory of the Content or other data from the Services.You further agree that the Company shall not be responsible for any loss or damage incurred as the result of any interactions between you and other users. Your interactions with other users are solely between you and such users.

Any feedback provided becomes the sole property of Prezaid.

10. CLIENT DATA & MARKETING

By using the Services, you grant Prezaid a royalty-free license to use your name, logo, and general usage data (not confidential information) for marketing purposes. You may opt-out of promotional use by emailing support@prezaid.com.

We retain the right to market to you via electronic communication. Both you and Prezaid retain the right to use and market to contact data generated by the Service.

11. DATA SECURITY & THIRD-PARTY SERVICES

Prezaid partners with third-party vendors who meet high standards, but we are not responsible for data breaches or unauthorized access through those platforms. Use of third-party services is at your own risk.  

12. TERMINATION

You may cancel your subscription at the end of the term. Early cancellation requires full payment for the remainder of the term. Prezaid may suspend or terminate accounts for violation of these Terms with or without notice.  The provisions of these Terms of Service shall survive the termination and will remain in effect.

The Company may suspend or terminate your access or rights to use the Services at any time, for any reason, in our sole discretion, including for any breach of the terms of this Agreement. The Company will grant the client a 60 day notice for termination of access, unless the reason for termination is due to a breach of any of the terms of this Agreement.

13. WARRANTY DISCLAIMER

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." PREZAID MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

14. LIMITATION OF LIABILITY

Prezaid, its affiliates, respective licensors, service providers, affiliates, employees, agents, officers, or directors liability is limited to the amount paid by you in the 6 months preceding any claim. We are not liable for:

- Indirect, incidental, or consequential damages;

- Loss of data, revenue, or profits;

- Service interruptions beyond our control.

- Any third party damages for any reason.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN THREE 3 MONTHS AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS

PERMANENTLY WAIVED AND BARRED. 

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents (collectively, the “Indemnified Party”) from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and legal costs) arising out of or related to:

- Your breach of these Terms;

- Your use of the Services;

- Your violation of any law or third-party rights.

16. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the State of Florida, and any disputes shall be brought in the courts of Orange County, Florida. At Prezaid’s discretion, disputes may also be resolved by binding arbitration. You waive the right to participate in class actions or jury trials.

17. FORCE MAJEURE

We are not responsible for delays or failure to perform due to causes beyond our control, including but not limited to natural disasters, war, labor disputes, utility failures, or internet disruptions.

18. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full effect.

19. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and Prezaid and supersede all prior agreements.

Contact Us

Email: support@prezaid.com

Website: www.prezaid.com

By using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

Privacy Policy

Prezaid ("Prezaid," "we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and disclose information that we obtain about you through our website, platform, and other services (collectively, the "Services")

Throughout this Privacy Policy, we will refer to our website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. When you sign up for Prezaid and use the Service you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time, and if we do so, we will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

We collect certain information through our website, located at Prezaid (our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of any such information that identifies an individual user or that could be used to contact or locate him or her (“Personally Identifiable Information” or “PII”).

Information We May Collect

We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.

In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application, (“Quickbooks,” “Xero,” “Clio” etc.) information collected via the browser, user generated content and other information uploaded to the website by the user, in conjunction with your use of the Service may be collected.

When you use our Services, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, device identifiers, pages visited, and referring URLs. We may also collect information about your location. We may also collect information about you from third-party sources, such as social media platforms, data providers, and marketing partners.

Information obtained through these means that relates to the user’s client or customer to be invoiced through Prezaid may at times be referred to as “Third-Party Client Information” throughout this Privacy Policy.

This AI platform collects limited personal data necessary to provide its services, including user input and interaction data, which is used solely to improve the AI model and personalize responses. We do not sell or share your personal information with third parties without your consent, except as required by law.  You have the right to access and request deletion of your data associated with your account. Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

We use “cookies” so that our Website can remember you and provide you with the information you’re most likely to need. For instance, when you return to the Website, cookies identify you and prompt the site to provide your username (not your password), so you can sign in more quickly. Cookies also allow our Website to remind you of your past usage and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.

Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer additional products and services, and to bill you. We also use this information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

When you use the Service, including accepting a payment, contacting customer service or requesting technical support, in addition to many other interactions with Prezaid, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all Prezaid customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to improve and enhance our offerings to you.

Prezaid may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

Anonymized information may be used or sold for targeted advertising, research, and participation in various activities for the sole purpose of advancing Projet Aidra’s Mission and service delivery as a leader in the built environment. Information may include but are not limited to Industry Types, Organization Size, Generalized business location , number of employees, etc.  

Research and Analytics: We may use your information for research and analytics purposes, to understand how users interact with the Services, and to improve our offerings.

Legal Compliance: We may use your information to comply with applicable laws and regulations.

Protecting Personal Information

Information that can be used to identify a person is “Personally Identifiable Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers. We employ the highest in industry standards to protect Personally Identifiable Information, as well as any information provided relating to your invoiced customers.

Third-party client and customer information, provided to Prezaid by users, shall be considered confidential and shall not be disclosed to any third party, unless required to do so by law or subpoena or if we believe that such action is necessary to conform to the law, or comply with legal process served on us. Such information shall be utilized only for the purpose for which Prezaid was created, which is to facilitate the billing and collection process for electronic billing of customers and clients.

Although Prezaid utilizes the highest reasonable levels of data security in the industry, we cannot guarantee the security of PII or other information provided to us. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

Sharing Personal Information

Prezaid will not rent or sell your Personal Information to others. We may store personal information in locations outside the direct control of Prezaid (for instance, on servers or databases co-located with hosting providers). Prezaid will share your Personal Information with a limited number of Prezaid partners for the explicit purpose of providing services to you. If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution. We may share your information with business partners who offer products or services that may be of interest to you.

Except as otherwise described in this Privacy Policy, Prezaid will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User Agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Prezaid, our customers or others.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Prezaid will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

Prezaid shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond Prezaid's control.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case Prezaid may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Prezaid keeps on file by contacting us as described below.

Right of Access: You have the right to request access to your personal information.

Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.

Right to Erasure: You have the right to request that we delete your personal information.

Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information.

Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object: You have the right to object to the processing of your personal information.

You can exercise your data subject rights by contacting us at hello@prezaid.com.

Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication. You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication. Please note that you may continue to receive transactional or service-related communications from us, such as account updates or support messages, even if you opt out of marketing communications.

Cookies: You can manage your cookie preferences through your browser settings.

While we take measures to protect your data and comply with data privacy regulations, you are responsible for ensuring that the data you provide to us and use in connection with the Services is legally compliant. This includes obtaining any necessary consents and complying with any applicable data protection laws.

Information Relating to Minors

Prezaid does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on Prezaid. In the event that we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as described below.

Links to Other Web Sites

Prezaid is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by Prezaid in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

International Data Transfers

We may transfer, store, and process your information in various countries around the world, which may have data protection laws that differ from those in your country of residence. By using the Services, you acknowledge and agree to this transfer, storage, and processing.

Third Party Data Storage

Our databases are hosted and maintained by third-party service providers. We select these providers carefully and require them to maintain reasonable security standards. Nevertheless, the security of data stored with third parties is a shared responsibility. While we take precautions and monitor our providers, we cannot guarantee the absolute security of their systems. We encourage you to read their policies to understand their data handling and security practices.

Our third-party database hosting providers are expected to adhere to high security standards, including maintaining secure internal password policies. It's important for you to understand, however, that we do not control their internal security practices and cannot be held responsible for breaches that occur on their systems. We recommend reviewing their individual security policies for more information

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

Please contact us with any questions or concerns regarding our policy at info@prezaid.com